Controlling Notes
Meaning of controlling
Controlling is the primary managerial feature.
It is the manner of making sure the real activities are restrained to planned
pastimes. It is an important feature for all degrees of management. It
guarantees the right things are finished in the right manner at right time.
Each and each agency set the dreams. All sports are directed towards desires. Controlling is defined as a measurement of Actual overall performance and
expected performance and taking corrective motion. Its purpose is to ensure
that actual performance is constant with plans. In truth, control helps managers
to display the effectiveness of their making plans, their organizing, and their
directing activities.
Importance of
controlling
2. Helps in supervision:
Control enables in
lowering deviation between widespread performance and actual overall
performance thru an effective control system set up by means of the supervisor
3. Effective delegation and decentralization of
authority :
Controlling is that mechanism that monitor authority issued that can
help to delegate and decentralize the authority
4. Reduction of cost–
when control is effective employees will have
better performance, proper utilization of resources, and prevention of leakage
and wastage which helps in reduction of cost
5. Psychological pressure controlling:
It influences the
psychological strain of personnel. When the person knows that their
performance and activities finished will be evaluated and just then they
obviously paintings hard and their overall performance may be improved.
6. Optimum utilization of resources:
Controlling plays a vital role in the proper
utilization of human, physical, and financial resources to ensure correct work
performance with respect to cost, quality and time or not.
7. Helps in fulfillment of goals
Control provides a standard for approval of
actual performance it helps to accomplish the plan and achieve goals.
8. Helps in coordination
An organization grows in size and diversity. They become complex and also have
to develop various departments and units. Therefore, controlling help to establish coordination in different department and units.
Process of controlling
1. Establishing or setting standards::
The first step of control is to set the standard against which results can be
measured. For setting standards, targeted results must be identified and it
should be quantitative as far as possible. The quantitative term can make
controlling effectively. Standards are expressed in a general terms as
a. Cost should be reduced
b. Orders should be executed
c. Overhead must be reduced
d. All orders must be executed in 2 days or so
on.
Standards can be expressed in qualitative as
well as qualitative terms. The quantitative are bodily fashionable, fee and
sales standards, capital requirements, and so forth. The qualitative standards
are related to personnel morale, motivation, family members between advanced
and subordinates and public, and so on. Quantitative well-known ought to be
bendy.
2. Measuring actual performance:
In this step, the real overall performance
of personnel, organization or devices is degree. A supervisor should look at
actual overall performance on the premise of given popular which identification
precise set of labor assigned to specific employees specific techniques can be
used to measure the real overall performance. The inconvenience of the manager, he
develops a higher facts device to measure the real overall performance. The actual overall performance dimension gadget should be a regular and consistent basis
in order that it can provide dependable and everyday feedback to the
management.
3. Comparing actual performance with standard:
After measuring actual performance, those outcomes must be as compared with the trendy set inside the first step to understand if the exp effects are finished
or now not. For that, desirable sys of contrast among performance and general
must be maintained. These contrasts need to display it the actual performance is the same, decrease, or is better than that of predetermined standards. If decrease
standards are finished the supervisor should find out the deviation and take
corrective action.
4. Taking corrective actions:
after comparing actual performance with
the standard, if any deviation is detected, and then corrective actions should
be taken and initiated. If performance does not meet the standard, it is the duty
of the manager to take corrective action and further help the organization to
overcome any difficulty. The corrective action may be related to
a. Revision of standards if they seem to be
unattainable
b. Revision of strategies, policies, and
procedures
c. Additional employees training
d. Greater motivation
e. Change in the existing technique of direction
f. Product design improvement
Essentials of effective control
1. Suitability:
the control system should be appropriate
to the nature and needs of various activities to serve the specific area or
department of the organization
2. Timely and forward-looking:
the control system in the management of the organization should be used to evaluate
the deviations timely and take corrective measures in time.
3. Simplicity
the effective control system should be very
simple and easy to understand by the concerned manager and subordinates.
4. Economy
the controlling system should be very economic and less costly. The benefits
should be more than that of actual expenses related to the common goal
5. Objectives
the control system should be objective
in order to specify the expected result indefinite terms in terms of personal
likes and dislikes of manager, subordinates and other information users etc.
6. Flexibility
every organization operates business in
a dynamic environment. The controlling system should ne flexible so that it could
be adjusted in every environment
7. Focus on strategic plans
the controlling system should focus on critical areas where deviations from
standards are most likely to occur and cause loss and damage. So
controlling system should concentrate on those areas where corrective action
can be applied effectively
8. Coordinates with organizational workflow–
the information to be
used for the control must be coordinated with the organizational workflow for
two main reasons:
a. Each step in the workflow may affect the
entire authority
b. Control information must reach everyone who
needs it.
9. Prescriptive and operational :
control systems should be prescriptive
and operational. And if it does not prescribe remedies and help for smooth
operation, it is not useful.